Cloud11 LLC — Privacy Policy

Effective Date: November 12, 2026

Cloud11 LLC (“Cloud11,” “we,” “us,” or “our”) respects your privacy and handles personal information responsibly. This policy describes information practices associated with the Cloud11 website at www.cloud11.me, its online forms and file uploads, and related website inquiries. Cloud11 supports public-sector procurement under a documented, ISO 9001:2015-certified quality management system. By using the website, you acknowledge the practices described here.

1. Information We Collect

Information you provide. When you submit a Quote Request or contact Cloud11, we may collect your first and last name, organization or agency name, business email address, business telephone number (if provided), part numbers, National Stock Numbers (NSNs), quantities, product specifications, procurement requirement details, files or documents you upload, and other information voluntarily included in your submission. Provide only the information needed for an ordinary business inquiry.

Information collected automatically. Depending on the website’s configured services, server logs, cookies, analytics, and performance tools may collect IP address, browser and device information, operating system, pages visited, time spent on the website, referring sources, and general site usage or interaction data.

2. How We Use Information

We use information to respond to inquiries and Quote Requests; evaluate requirements; communicate about products, pricing, availability, and delivery; provide support; improve website functionality and performance; monitor security; maintain business records; and comply with legal, regulatory, and contractual obligations.

3. Sensitive and Government-Controlled Information

Do not submit classified information, CUI, nonpublic FCI, export-controlled technical information, or other restricted government information through website forms, file uploads, or other general-purpose website channels. Limit submissions to ordinary business information and non-sensitive requirement details. Contact Cloud11 before sharing restricted documentation so an appropriate channel can be established. The public website is not represented as an authorized repository or transmission channel for such information, and submission does not establish handling within an assessed or government-approved system.

4. How We Share Information

Cloud11 does not sell personal information collected through this website. We may disclose information when reasonably necessary to operate the website or respond to business requirements, including to:

• Website hosting, maintenance, form-processing, communication, analytics, security, and technical-support providers supporting our operations.
• Manufacturers, authorized distributors, suppliers, and sourcing partners to evaluate requirements, obtain pricing and availability, prepare quotations, or fulfill accepted orders.
• Professional advisers or authorities when disclosure is necessary to comply with law, regulation, legal process, lawful governmental requests, or to protect rights, property, operations, and security.

Service providers acting on our behalf may access information as needed for their services, subject to applicable agreements and legal requirements. Manufacturers and sourcing partners may handle information under their own applicable policies and agreements. Cloud11 does not authorize unrelated third-party marketing use of personal information obtained from our website.

5. Cookies and Similar Technologies

The website may use functional cookies, server logs, and analytics or performance technologies to operate the site, maintain security, understand website traffic, and improve usability. Depending on configuration, these may process technical and usage information such as pages visited, referral sources, and session activity. Browser controls may allow you to block or delete cookies, although some site functions may be affected. Where third-party tools are used, their practices may also be governed by their own policies. This section should be reviewed whenever website tracking services change.

6. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, support business relationships, maintain records, and meet applicable legal, regulatory, or contractual obligations. Retention varies by information type and purpose. When no longer required, information is deleted, destroyed, or de-identified as reasonably appropriate, subject to retention duties.

7. Data Security

Cloud11 uses reasonable administrative, technical, and organizational measures intended to protect information and files submitted through the website against unauthorized access, disclosure, alteration, or destruction. No internet transmission or storage method is completely secure. Do not use public website channels for classified, CUI, or other restricted government information.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information; obtain information about its use; or exercise other applicable processing rights. Contact [email protected] to make a request. We may verify identity and retain information where required or permitted by law.

9. Third-Party Websites

This website may link to external resources, including government procurement websites. Cloud11 does not control their content, privacy practices, or security. Review the policies of any third-party sites you use.

10. Children’s Privacy

Our website is intended for business and professional audiences and is not directed to children under 13. Cloud11 does not knowingly collect personal information from children under 13 through the website.

11. Changes to This Policy

Cloud11 may update this policy to reflect changes in website functionality, practices, or legal requirements. Updates will be posted with a revised Effective Date. Where applicable law requires additional notice or consent for material changes, Cloud11 will follow those requirements.

12. Contact Us

Cloud11 LLC
Email: [email protected]
Website: https://www.cloud11.me